Written Communication

 

 

 

 

Written Communication

 

 

Having good communication skills are vital to your success in the workplace. Having good written communication skills may help you find and keep your job. Your written communication skills is a reflection on you, and your company. How well you are able to communicate effectively reflects a lot on your skills of being complete in what you are relaying, clear understanding, correct in the information you are giving, concise in unnecessary words to let the message across, courteous in your tone shows respect and care for the reader, and being considerate to readers by relaying a positive message. .

 

 

 

 Always proofread your messages for mispelled words, incorrect grammer, and puncuation.



Customer Service

 

 

 

 

"I believe customer service skills are important for me to have as an administrative professional for the following reasons, and here is how I can demonstrate this importance to customers.."

 

 

Good customer services requires a lot of patient in dealing with many different situations that arise throughout out the administrative professional field.



LEADERSHIP

"This material has helped me think about my future role as a leader in the following ways."

It has taught me to know that being in a leadership position, means 

to guide others in directions of visions, being a leader is to inspire 

and motivate others to do things that a others might not be able to 

do. I have also learned that leaders have there on styles, leadership 

traits, integrity, responsibility, and life long learners. Being a good 

leader means you are always learning new ways to lead peoples

as a good leader you should remain focused and dedicated to your 

beliefs so that others are willing to believe in you. Continue to 

work hard and let them see that just because you are a leader does 

not mean you can slack off. 

PERSONAL ETHICS

PERSONAL ETHICS

1. Honesty
2. Loyal
3. Trustworthy
4. Integrity
5. Leadership
6. responsibility
7. Compassion
8. Forgiveness
9. Fair
10. Dependable

 

 

I believe ethics is what help make up me as a person; whether, it's personal or business. If I do not have a good ethical background then I might treat everyone in an unfair way. My honesty would be compromise as well as my loyalty. If you can not trust me to do the things that are fair and good, then my work would suffer and I would have poor work performance.

Managing Stress

"This material has helped me think about how I manage my stress in the following ways."

managing stress through visualization, helping  me to see the out come before I get start on my task saves me a lot of worries. This material has helped to learn how to relax so that my mind can focus more clearly on the task at hand that I am completing and I can get more accomplished. I have learned to become more efficiency in the things I do. I am still learning to manage my time so that I can be more effective by planing and organizing my assignments. It has helped me to set my priorities in order, so I don't waste valuable time and get stressed over my time running out. It has helped me to do my larger task first and that helps a lot. I know taking deep breathe, being organized, and laughter helps me to relieve any stress I may have.

Team Characteristic

Good Leardership

 

 

 

I learned that it takes a special group of people to work together as a team, because of all the different views and backgrounds they come from.

Personal & Work Charateristics

                                                          Personal & Work Charateristics

 

The material in this chapter has helped me recognize that I need to strengthen the following personal and work characteristics so that I portray a positive professional image.  My communication skills, such as verbal presentation, time management, and technology.