Workplace Mail and Copying

This chapter has helped me better understand the importance of properly handling mail in the following ways."

1. Handing incoming and outgoing mail
2. Mail is delivery in a lot of ways including the USPS, Private delivery companies, and e-mail. you have special services and international delivery options as well.
3. How important the use of office copiers, fax machines, and shredders are and the cost of control, maintenance, and ethics and etiquette considerations.
4. Most important is the recycling and other green practices to the businesses and organization are.

This video explains some of the importance of how to handle mail properly so that it gets to the right place. 

Global Communication

"How do I currently use my global communication skills, and what skills can I improve?"

 

 

 

 

I use my global skills while using the internet to do my home work assignments, pay bills on line, shopping online, or sending e-mails. I use my smart phone by using different types of apps to socialize, send and receive texts, and google for quick reffrences. I can improve my global network by updating my technology when it becomes avaiable and making sure I keep up with the latest protection for global use.

Verbal Communication

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Verbal communication skills are important for me to have as an administrative professional for the following reasons..." To be able to communicate with employers, customers, colleagues, and clients from all walks of life. Having good verbal communication skills helps me to relay my information to the receiver so that they understand what message I am sending. In order to have effective verbal communication skills, I have to be a good listener,making good eye contact to ensure that I'm paying that they have my undivided attention. I need to know the type of language to use and the right place for the conversation. Being able to use the right tone, body language, and pitch helps in solving conflicts that may arise on the job. In verbal communication when speaking to someone, they need to be able to understand what is being said in order to carry out the command that was giving to them. Verbal communication has taught me how to communicate in a professional way, whether it's verbal, written.

We are lacking good verbal communication in a lot of areas now, People are forgetting about verbal communication skills in the work place, even in politics.

Written Communication

 

 

 

 

Written Communication

 

 

Having good communication skills are vital to your success in the workplace. Having good written communication skills may help you find and keep your job. Your written communication skills is a reflection on you, and your company. How well you are able to communicate effectively reflects a lot on your skills of being complete in what you are relaying, clear understanding, correct in the information you are giving, concise in unnecessary words to let the message across, courteous in your tone shows respect and care for the reader, and being considerate to readers by relaying a positive message. .

 

 

 

 Always proofread your messages for mispelled words, incorrect grammer, and puncuation.



Customer Service

 

 

 

 

"I believe customer service skills are important for me to have as an administrative professional for the following reasons, and here is how I can demonstrate this importance to customers.."

 

 

Good customer services requires a lot of patient in dealing with many different situations that arise throughout out the administrative professional field.



LEADERSHIP

"This material has helped me think about my future role as a leader in the following ways."

It has taught me to know that being in a leadership position, means 

to guide others in directions of visions, being a leader is to inspire 

and motivate others to do things that a others might not be able to 

do. I have also learned that leaders have there on styles, leadership 

traits, integrity, responsibility, and life long learners. Being a good 

leader means you are always learning new ways to lead peoples

as a good leader you should remain focused and dedicated to your 

beliefs so that others are willing to believe in you. Continue to 

work hard and let them see that just because you are a leader does 

not mean you can slack off. 

PERSONAL ETHICS

PERSONAL ETHICS

1. Honesty
2. Loyal
3. Trustworthy
4. Integrity
5. Leadership
6. responsibility
7. Compassion
8. Forgiveness
9. Fair
10. Dependable

 

 

I believe ethics is what help make up me as a person; whether, it's personal or business. If I do not have a good ethical background then I might treat everyone in an unfair way. My honesty would be compromise as well as my loyalty. If you can not trust me to do the things that are fair and good, then my work would suffer and I would have poor work performance.